STORE AND POLICIES

ABOUT US

Zapii.in is a modern e-commerce platform built to deliver a seamless, reliable, and enjoyable online shopping experience. We bring together quality products, competitive pricing, and fast delivery to serve customers across India.

Our vision is to redefine online shopping by focusing on convenience, trust, and innovation. Every product listed on Zapii.in is curated with care to ensure quality, authenticity, and value.

We believe in putting customers first — from smooth browsing and secure payments to responsive support and hassle-free returns.

Zapii.in — Smarter Shopping. Better Living.

CONTACT US

We’re always here to assist you.

Customer Support Email: zapi6625@gmail.com

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

You may also reach us through the website contact form.

Our team aims to respond within 24 hours

CORPORATE SITE

Zapii.in is a technology-driven e-commerce brand focused on customer satisfaction, scalable logistics, and digital innovation.

We collaborate with manufacturers, wholesalers, and authorized suppliers to bring quality products to market.

For corporate partnerships, bulk orders, private label opportunities, or vendor onboarding, please contact:

📩 kumaravixyz@gmail.com

We welcome long-term business collaborations that align with our mission of growth and excellence.

TERMS OF USE

By accessing or using Zapii.in, you agree to comply with the following terms:


  • Users must provide accurate and lawful information

  • Unauthorized use of content or intellectual property is prohibited

  • Zapii.in reserves the right to cancel orders in case of pricing errors, fraud, or policy violations

  • Prices, product availability, and policies may change without prior notice

  • Misuse of platform services may result in account suspension

Zapii.in reserves the right to update these terms at any time.

PRIVACY POLICY

Your privacy is important to us.

Zapii.in collects customer information only to:


  • Process orders

  • Provide customer service

  • Improve website functionality

  • Deliver personalized offers

We do not sell, rent, or trade customer personal data.

All transactions are secured with encryption and industry-standard safety protocols.

Customer data is stored securely and accessed only when required.

EXCHANGE & RETURN POLICY

Customer satisfaction is our priority. We offer a convenient return and exchange process.

Eligibility Criteria


  • Return request within 7 days of delivery

  • Product must be unused, undamaged, and in original packaging

  • Certain products (personal care, hygiene items, clearance sale) may be non-returnable

Refund Timeline


  • Refund processed within 5–7 business days after approval

  • Amount credited to original payment method

📩 For returns or exchanges: zapi6625@gmai.com

DELIVERY POLICY

We aim to deliver products safely, quickly, and efficiently.


  • Order Processing Time: 24–48 hours

  • Estimated Delivery Time: 3–7 business days

  • Delivery timelines may vary due to location, courier delays, or unforeseen circumstances

  • Shipment tracking details will be shared after dispatch

If your delivery is delayed or requires assistance, contact :-zapi6625@gmail.com